help center
All your custom wardrobe questions, answered!
Fit & Measurements
How do I measure myself?
We’re proud to be the first tailors to harness the power of photo AI technology to create perfectly tailored fits— and we couldn’t be more excited! Our cutting-edge 3D tech captures your full body measurements using just two photos. Simply wear form-fitting clothing and follow the on-screen instructions to achieve an impressive 97% accuracy rate.
How do I measure myself?
We’re proud to be the first tailors to harness the power of photo AI technology to create perfectly tailored fits— and we couldn’t be more excited! Our cutting-edge 3D tech captures your full body measurements using just two photos. Simply wear form-fitting clothing and follow the on-screen instructions to achieve an impressive 97% accuracy rate.
How do I measure myself?
We’re proud to be the first tailors to harness the power of photo AI technology to create perfectly tailored fits— and we couldn’t be more excited! Our cutting-edge 3D tech captures your full body measurements using just two photos. Simply wear form-fitting clothing and follow the on-screen instructions to achieve an impressive 97% accuracy rate.
Can I get a tailor to measure me?
Every tailor measures differently, so you're welcome to have a professional take your measurements — as long as they follow our measurement guidelines.
Can I get a tailor to measure me?
Every tailor measures differently, so you're welcome to have a professional take your measurements — as long as they follow our measurement guidelines.
Can I get a tailor to measure me?
Every tailor measures differently, so you're welcome to have a professional take your measurements — as long as they follow our measurement guidelines.
What happens if my garment does not fit me?
We offer a Perfect Fit Guarantee. In addition to taking your precise measurements, we ask for your preferred fit to ensure every piece is tailored exactly to your style and comfort. As long as the on-screen instructions at checkout were followed, we take full responsibility for any necessary alterations or returns.
Have questions or need help? We're here for you — just reach out at info@renztailors.com.
What happens if my garment does not fit me?
We offer a Perfect Fit Guarantee. In addition to taking your precise measurements, we ask for your preferred fit to ensure every piece is tailored exactly to your style and comfort. As long as the on-screen instructions at checkout were followed, we take full responsibility for any necessary alterations or returns.
Have questions or need help? We're here for you — just reach out at info@renztailors.com.
What happens if my garment does not fit me?
We offer a Perfect Fit Guarantee. In addition to taking your precise measurements, we ask for your preferred fit to ensure every piece is tailored exactly to your style and comfort. As long as the on-screen instructions at checkout were followed, we take full responsibility for any necessary alterations or returns.
Have questions or need help? We're here for you — just reach out at info@renztailors.com.
Customization Options
How do I customise something that I don’t see an option for?
As a bespoke service, we offer endless customization options—within reason, of course. If you have a special request, simply reach out via email or WhatsApp, and our team will be delighted to assist you. You can expect a response within 24 hours.
How do I customise something that I don’t see an option for?
As a bespoke service, we offer endless customization options—within reason, of course. If you have a special request, simply reach out via email or WhatsApp, and our team will be delighted to assist you. You can expect a response within 24 hours.
How do I customise something that I don’t see an option for?
As a bespoke service, we offer endless customization options—within reason, of course. If you have a special request, simply reach out via email or WhatsApp, and our team will be delighted to assist you. You can expect a response within 24 hours.
Will the garment look exactly like the 3D model?
Our fabrics have been meticulously scanned and digitized using cutting-edge technology, offering a highly accurate representation of the garment you’ll receive. However, please note that colour variations may occur due to individual screen settings and display differences.
Will the garment look exactly like the 3D model?
Our fabrics have been meticulously scanned and digitized using cutting-edge technology, offering a highly accurate representation of the garment you’ll receive. However, please note that colour variations may occur due to individual screen settings and display differences.
Will the garment look exactly like the 3D model?
Our fabrics have been meticulously scanned and digitized using cutting-edge technology, offering a highly accurate representation of the garment you’ll receive. However, please note that colour variations may occur due to individual screen settings and display differences.
I want to order a suit, but I am not sure on which detail options to pick?
We warmly welcome those new to the world of tailoring. To make the experience effortless, each garment comes with expertly pre-selected, traditional options, so you won't need to make every choice—unless you’d like to. It’s tailoring, made simple and elegant.
I want to order a suit, but I am not sure on which detail options to pick?
We warmly welcome those new to the world of tailoring. To make the experience effortless, each garment comes with expertly pre-selected, traditional options, so you won't need to make every choice—unless you’d like to. It’s tailoring, made simple and elegant.
I want to order a suit, but I am not sure on which detail options to pick?
We warmly welcome those new to the world of tailoring. To make the experience effortless, each garment comes with expertly pre-selected, traditional options, so you won't need to make every choice—unless you’d like to. It’s tailoring, made simple and elegant.
Shipping & Delivery
Where do you ship to?
We offer worldwide shipping! Delivery costs vary depending on your location.
Where do you ship to?
We offer worldwide shipping! Delivery costs vary depending on your location.
Where do you ship to?
We offer worldwide shipping! Delivery costs vary depending on your location.
How long will my order take to arrive?
We create and deliver your custom pieces within 2–3 weeks. While we always aim for the fastest turnaround possible, we kindly ask for your patience—each garment is handcrafted with care as part of our bespoke service.
Need it sooner? No problem. For an additional fee, you can opt for express delivery and receive your order within 7–10 days. Simply customize your item as usual and select the express option at checkout.
How long will my order take to arrive?
We create and deliver your custom pieces within 2–3 weeks. While we always aim for the fastest turnaround possible, we kindly ask for your patience—each garment is handcrafted with care as part of our bespoke service.
Need it sooner? No problem. For an additional fee, you can opt for express delivery and receive your order within 7–10 days. Simply customize your item as usual and select the express option at checkout.
How long will my order take to arrive?
We create and deliver your custom pieces within 2–3 weeks. While we always aim for the fastest turnaround possible, we kindly ask for your patience—each garment is handcrafted with care as part of our bespoke service.
Need it sooner? No problem. For an additional fee, you can opt for express delivery and receive your order within 7–10 days. Simply customize your item as usual and select the express option at checkout.
Is delivery safe?
All parcels are dispatched with next-day delivery, complete with tracking and signature confirmation upon arrival, ensuring the utmost protection for your order.
For all overseas parcel the same applies but there will be an extended wait time.
Is delivery safe?
All parcels are dispatched with next-day delivery, complete with tracking and signature confirmation upon arrival, ensuring the utmost protection for your order.
For all overseas parcel the same applies but there will be an extended wait time.
Is delivery safe?
All parcels are dispatched with next-day delivery, complete with tracking and signature confirmation upon arrival, ensuring the utmost protection for your order.
For all overseas parcel the same applies but there will be an extended wait time.
Payment
What payment types do you accept?
We accept all major debit and credit cards. We also accept Klarna interest free credit payments!
What payment types do you accept?
We accept all major debit and credit cards. We also accept Klarna interest free credit payments!
What payment types do you accept?
We accept all major debit and credit cards. We also accept Klarna interest free credit payments!
Do you sell gift cards/store credit?
Stay tuned for the arrival of our exclusive gift cards later this year — the perfect way to share the gift of bespoke tailoring.
Do you sell gift cards/store credit?
Stay tuned for the arrival of our exclusive gift cards later this year — the perfect way to share the gift of bespoke tailoring.
Do you sell gift cards/store credit?
Stay tuned for the arrival of our exclusive gift cards later this year — the perfect way to share the gift of bespoke tailoring.
Do you have discounts or sale seasons?
At Renz Tailors, we already offer the most competitive prices for bespoke clothing. However, we occasionally run exclusive bundle promotions. Keep an eye on our Instagram @renztailors for flash discount codes, which can be easily redeemed at checkout.
Do you have discounts or sale seasons?
At Renz Tailors, we already offer the most competitive prices for bespoke clothing. However, we occasionally run exclusive bundle promotions. Keep an eye on our Instagram @renztailors for flash discount codes, which can be easily redeemed at checkout.
Do you have discounts or sale seasons?
At Renz Tailors, we already offer the most competitive prices for bespoke clothing. However, we occasionally run exclusive bundle promotions. Keep an eye on our Instagram @renztailors for flash discount codes, which can be easily redeemed at checkout.
Can’t find what you’re looking for?
Let us know!
Directory
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Address: 167-169 Great Portland Street,
London, England, W1W 5PF
© 2025 Renz Tailors. All rights reserved
Directory
Receive a PDF guide to becoming a boss and reaching your goals for FREE by subscribing below.
Address: 167-169 Great Portland Street,
London, England, W1W 5PF
© 2025 Renz Tailors. All rights reserved
Directory
Receive a PDF guide to becoming a boss and reaching your goals for FREE by subscribing below.
Address: 167-169 Great Portland Street,
London, England, W1W 5PF
© 2025 Renz Tailors. All rights reserved
